Returns Procedure

Made to measure products cannot be returned for a refund unless the product is faulty or is not as described. 

If your product is faulty, we require you to notify us within 3 working days of receiving the product. Please provide a detailed description of the fault with a picture or video so we can determine the issue.

If you are unable to accept receipt of your blinds at no fault of Budget Blinds you will be charged 50% of the blind cost. 

If you choose Cash On Delivery and refuse to pay Budget Blinds once the blind has been manufactured, we will be forced to call authorities in accordance with The Federal Law No. 24 of 2006 on Consumer Protection.

Goods cannot be returned without prior notification to Budget Blinds.

Products cannot be returned if you provide incorrect measurements for your order. You are advised to read/watch the measuring guides/videos before ordering and if necessary, speak to us for further advice if necessary.

By placing an order for Made to Measure products on our site, you confirm that the specifications/measurements for your order are correct and that you understand these are non-refundable once purchased.

Order measurements cannot be changed after placing the order as we start processing to order directly to be made once you have received your confirmation.

Please be aware that all our products are made to measure and are classed and personalised/customised goods. These are not subject to distance selling regulations and cannot be returned if you change your mind.

We realise mistakes will happen sometimes if we are at fault, we will always replace faulty or incorrect orders at our expense and as quickly as possible.

If your order is lost or damaged in transit we will always remake and redeliver your order free of charge and as quickly as possible.

Refunds

Refunds will only be considered if your product is faulty or is not as described. 

When Budget Blinds receives your returned goods, we will inspect it and notify you that we have received your returned goods.

If  your return is approved, it is at Budget Blinds discretion to either remake or refund you via your original method of payment.

You should check with your bank/card issuer/PayPal as per their standard processing times after the refund has been processed at our end. We have no control or responsibility for these processing times.

Return Points

Rimini Blinds – Zabeel Furniture Mall, Al Fajer Complex, Umm Hurair Road, Dubai.

Blindtex – Area E4, Unit 016, SAIF Zone, Sharjah.

Blindtex – Unit G-02, Preatoni Tower JLT, Cluster L, Dubai.

Alternatively, there is a fee for collection.